How can I get delivery logs for a particular number & the failure reason?

You can get the report for a specific number by following the below-written steps:

  1. In the SMS section, go to the Logs section from the sidebar.
  2. Search the number for which you want to receive the report. Make sure you search with the country code.
  3. You can also filter these SMS Route and Campaign name wise.

For checking the failure reason please hover the cursor on the status section where you will be able to see the failure reason of the message.

   Once you click on any specific number status  you will be able to see the failure reason: